Join us to learn the key features of MiVoice Connect, an easy-to-use tool with an intuitive interface that gives you access to powerful functionality. Get up to speed on features that increase your productivity, such as audio and video conferencing, instant messaging, and desktop sharing. Read More.
MITEL TRAINING VIDEOS
Master your Mitel platform and improve your customer's communication experiences.
This webinar will demonstrate how to use the advanced reporting and troubleshooting capabilities of the Brightmetrics analytics solution for MiVoice Connect to gain insight into your company’s communications. Learn to precisely configure Brightmetrics to collect and correlate data from multiple sources in order to make the best decisions for your organization. Read More.
Let MiVoice Connect Director, a web-based tool that allows you to configure and maintain all aspects of the Mitel Connect system, put you in the driver’s seat. From anywhere on the network, you’ll be able to manage users, navigate features, generate reports, view status, and issue maintenance commands for all system components. Read More.
This webinar will show you how to take full advantage of the customer data collected in your MiVoice Connect contact center platform, generating the right reports to respond to customer needs and to anticipate future demands. Learn how to leverage the powerful reporting features of MiVoice Connect to gain the intel you need to make smart business decisions. Read More.
No matter where you are or what device you are on, Mitel’s mobility solutions can deliver the same communication features that you experience in the office. Learn how to use critical communication and collaboration tools from your mobile device and gain an overview of Mitel’s solutions for access, anytime and anywhere. Read More.
SIP is important to unified communications, connecting IP and analog devices via the Internet—eliminating the need to maintain separate voice circuits or replace older equipment. If you’re planning to migrate to SIP, this webinar is a must. We debunk SIP trunking myths and provide instructions that will help you plan for migration. Read More.