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The Mitelservice Team

John W. Stoddard - General Partner

John Stoddard is General Partner for Denville Web Associates LLC, dba Mitelservice.com, headquartered in NYC. He was previously Vice President of Sales for Mitel Networks and for Encore Networks, both part of the Wesley Clover Family, and he was responsible for opening the first Wesley Clover Demo/Training center in New York City, located at 3 Park Ave. This high tech facility houses all the Wesley Clover Technologies in a real time environment, showing true convergence of Voice/Data and Video. Mayor Bloomberg and Sir Terry Matthews cut the ribbon to the new facility in 2004, which hosts training for M/WBE firms in NYC as well as commercial demonstrations.

John served in the USCG during the Vietnam war and received an honorable discharge. As a lifelong New Yorker and an alumni of Newtown H.S. in Queens, he is all "New York". He holds an Associates Degree from Queensborough Community College, a Bachelors degree from Baruch College, and a Masters in Business from Baruch's Zicklin School of Business.

Prior to his career at Mitel and Wesley Clover, John was President and co-founder of Satellite Communications, which was an early start-up into telecom privatization. He has consulted on projects around the globe and is currently working with clients in North, South and Central America.

Ken Zanni - Business Consultant

Ken brings over 25 years of Telecommunications Operational Management services to Mitelservice.com. His career has been based upon satisfied customers and uncompromising quality.

During his 25 year tenure at Mitel, Ken has served as Regional Operations Manager for upstate New York, Operations Director for the Canadian operation in Ottawa, Montreal, Toronto and Vancouver, and Operations Director for the Eastern United States.

Ken's efforts are based on developing an understanding of the customer's goals and objectives, knowing costs related to developing a project, and assembling a performance-driven team to deliver.

Ed Lafferty - Business Consultant

Ed brings to Mitelservice.com tremendous experience from a 35 year career in Telecom.

Ed began his career as the Manager of Project Engineering with Siemens and then moved into Sales, working with Sprint, Eagle Telephonics, and Tadiran. He then became Regional Sales Manager for GTE/Verizon, where he interfaced with many interconnect companies, many of which were Mitel Resellers.

Ed works with many channel partners for Mitel products and is also well trained in the security and life safety industry. His training has helped him understand and effectively identify the needs of a client, saving his customers both time and money.

Jason Koenigsberg - Business Consultant

Jason is responsible for corporate strategy and the development of new strategic verticals for Mitelservice.com.

Early in his career, he worked as senior Vice President of Product Development and Strategic Planning, helping to bring his company's revenue from $6 million to $50 million. He also served as Vice President of Sales and Marketing for GTN Technologies, LLC, where he managed business planning and strategy development for sales, sales support and operations.

Jason has an expert understanding of telecommunications technologies and industry dynamics and can offer his clients practical advice and solutions for the rapidly changing communications industry.

Dave Johnson - Business Consultant

Dave has spent 20 plus years running the Hospitality Group worldwide for Mitel. He is an expert in the needs of the hotelier in a converged world.

Voice, data and video all have a place in today's hospitality environment. The ability to grow legacy systems into the VOIP world, as well as using hosted models to save costs, has given Dave the ability to match the right solution for the right price

Dave can customize the right solution for a single location, or for a worldwide chain.

Ken Nasse - Business Consultant

Ken brings his expertise in servicing the hotel industry to Mitelservice.com.

Ken first developed hospitality solutions while working for RCA in the 1980s. He then took the hotel's needs to the next level when he joined Mitel in the 1980s. He can apply what a hotelier wants into a practical solution that can be purchased all at once or over time.

Ken has made it his mission to improve the customer's experience while lowering their costs. He is well known throughout the northeast's hospitality family.

Christine Stoddard - Editor and Social Media Consultant

A professional editor, Christine has worked in marketing and online publishing with a strong focus on the advent of social media and its broadening utility in numerous fields.

She applies her knowledge of today's technology to inform her work as an editor and content producer. She has experience working with diverse audiences, producing and editing everything from magazine articles and television segments to marketing materials and business newsletters. She has also consulted as an editor on multinational projects, assisting Spanish speaking companies as they transition to the American marketplace.

Luci Stoddard - Research, Marketing and Public Relations Assistant

As head of the research department, Luci utilizes years of experience to follow trends in today's market to determine what consumers want.

With a diverse background in office management, editorial and public relations, Luci is involved in crafting marketing materials, including brochures, newsletters and mailings, as well as planning events, from conception to completion.

Jackson Stoddard - Marketing Director

Jackson has been involved with Web Associates since its inception. He began doing web and graphic design, and is currently providing service quotes, offering customer support and assisting with our clients' needs. Jackson graduated from Fairleigh Dickinson University and has a vast background in web development, design, sales, marketing, and customer relations.

Rodrigo Bello V. - Country Manager - Chile

Rodrigo has managed both start ups and established companies prior to joining the Web Associates team. Based in Santiago, Rodrigo is our in-country manager and provides Web Associates with a local presence in Chile. Rodrigo has served as the business manager at Chile-iT where he spent two years helping with both Acti and Corfo. Rodrigo brings tremendous experience to Web Associates in Latam.

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