Two-way radios are the most streamlined communication devices to use for dispatch-centric industries. The use of such mobile devices increase return on investment (ROI) due to the significant difference in cost when compared to cellular phones and other common means of communication. Two-way digital radios also contribute to the fight against distracted driving and give employees the opportunity to connect with a large group of people using Push-to-Talk (PTT) technology – a much simpler way to have a “conference call.” A vast area of coverage, combined with ease of use, make digital two-way radios the safer, quicker more reliable means of communication for those out in the field, to ensure that both the status of any job and the workers assigned to it are not in jeopardy!
Workforce management solutions like DispatchPlus utilize advanced technology to track mobile workers via GPS and allow them to quickly capture and send field activity updates to the corporate office. Let’s take a look at how efficient and reliable means to communication between field workers and their managers are critical factors in driving growth and success rates across multiple industries.
Because PTT offers instant group exchange, it’s been the preferred method of information exchange in the construction industry for years. Communication across construction crews is crucial to maintaining streamlined operations and worker safety. Workers at various locations on-site are instantly alerted to any safety concerns or unexpected issues through the simple push of a button. Construction workers also need a device that can withstand exposure to dirt, dust, water and extreme temperatures. The agility, flexibility, and efficiency of two-way radios deliver real-time information so project managers can capture critical field data, related to number and location of employees to provide detailed productivity reporting at any given time.
With safety as a growing concern among educators, parents, and students alike, the location-based technology and real-time communication of digital radios significantly improves security. DispatchPlus radios are compliant with Federal Motor Carrier Safety Administration (FMCSA) regulations for driver distraction, making them one of the safest options to use for bus communications. With schools always seeking ways to find cost-effective solutions to meet shrinking budgets, digital radios are the preferred choice.
The energy industry faces a broad range of challenges including government regulation, environmental accountability, operational hazards, and high competition. Leveraging communication services for teams to stay connected is critical to employee safety, productivity, and revenue growth. Teams that work in harsh conditions or remote locations need devices that will not have network outages or failures as a safety precaution should an emergency arise. The noise-canceling technology of DispatchPlus radios enhances communication performance and reduces service disruption. Crews can work more efficiently knowing that they can be in constant contact with each other, increasing safety and accountability to project managers.
Service technicians are often out by themselves making it vital that they have quick,
reliable communications to reach out to their home office when needed, and so the home office can reach them as well. PTT location tracking, job start notification, and job completion keep field techs accountable leading to superior customer service. Two-way radio service with DispatchPlus allows field workers to notify command of any issues in the field like if the client isn’t available or if there are delays.
GPS capabilities track worker productivity and efficiency by being able to reference travel routes, arrival times, and departure times. By using location services to track people and vehicles, GPS radios can be configured to transmit location status at pre-programmed intervals or in case of emergency. This advanced approach combines GPS modem and receiver integrated with portable radios.
From supporting mass transit and public works, to park services and local events, government workers can use two-way radios in a variety of capacities. Often in the summer, city governments host concerts in outdoor venues and Independence Day fireworks displays. Workers at these events can use two-way radio communication to make sure the event runs smoothly, address any issues, and call for emergency help if needed.
During a snowstorm, flood, or other natural disaster, visibility and response time are paramount when allocating tasks, especially when local citizens are concerned.
Local government officials can utilize two-way radio technology to track and monitor location of supporters when they are out canvassing neighborhoods. This technology provides a less expensive alternative to cell phones and keeps the team aware of updates at once.
Transportation, storage and distribution managers can use two-way communication to increase operational efficiency. Simple errors can cause huge issues when it comes to packaging and delivering goods. Digital radios are more reliable than cell phones, and when it comes to moving goods, transportation and distribution professionals need quick communication. It’s important for transportation drivers to have the quickest and safest form of communication. With noise-canceling technology, digital radios offer more clear voice delivery so drivers can concentrate on the road instead of missing a message.
Two-way radio communication benefits waste management operators by improving operations efficiency, reducing costs, and meeting regulatory requirements. DispatchPlus enables dispatchers and drivers/crews to be in constant communication.
Digital two-way radio systems such as DispatchPlus are a great means of communication throughout many dispatch-centric occupations and field-working services. By providing, easy-to-use, one-touch group communications, these systems provide a safer alternative to cellular devices, at less of a monthly cost. Because communication facilitates efficiency, jobs can be completed quicker and therefore a greater (ROI) is acquired through the intake and completion of work.
To speak with an industry expert about a push to talk Wireless solution contact Jack@mitelservice.com http://www.mitelservice.com