Telecommunications play an integral part in the day-to-day running of every global business and represent a significant cost to organizations. Increasingly, with the growing digital economy, businesses are now required to have a much higher level of mobility among their workforces. This expectation has caused the area of enterprise telecoms to expand widely to facilitate these new business needs.
While smartphones and tablets are considered essential for employees by many organizations, the use of devices such as smartwatches and other wearables is also spreading. Some surveys suggest that up to 97 per cent of organisations now provide their employees with a smartphone or computer. However, recent statistics also show that 93 per cent of enterprises are using, or evaluating the use of wearables as a telecoms device. As the mobility momentum builds, this will only lead to the further proliferation of connected devices. The interest in 5G is also growing and it’s predicted that there will be around 240 million 5G connections by 2025 (representing 3 per cent of global mobile connections).
So what does this increase in these types of devices mean for organizational spend on telecoms? When the various online access points are combined, they represent a vast amount of data usage, often resulting in high costs. The need for employees to remain connected wherever they are in the world is also becoming a significant cost to companies. Statistics show that in 2014, US businesses spent a total of $7.3 billion on WiFi and data charges for employees travelling internationally. To meet this increasing demand for data, telecoms providers are being called upon to develop more innovative and flexible products for enterprise requirements.
The cost of running Bring Your Own Device (BYOD) and Choose Your Own Device (CYOD) policies to govern the use of these devices also remains a concern for CIOs. Companies are often hopeful that implementing a BYOD policy will help to meet mobility requirements and reduce telecoms cost, when in reality the policies carry a variety of costs that are hidden to policy managers. Aside from the price paid to secure devices, studies have shown that the mobile applications employees access through their BYOD devices are generating further charges to organisations that they often fail to control.
We continue to track mobility trends and assess the impact changing behaviors are having on telecoms expenses within organizations. (TEM) software enables companies to pinpoint where savings can be made with their telecoms providers and negotiate better deals. A key objective of TEM is to ensure that companies remain mobile and connected wherever they are, while incurring minimal costs.
It pay’s to be pro active when it comes to mobility !
Thanks to MDSL for the post !